Customer assistants
A trained assistant for your website, texts, email or phone that answers questions, takes bookings and qualifies leads, and hands off to a human when it should.
- Website chat
- Missed-call text-back
- Appointment booking
- Email triage
AI for small business
Put AI to work for your business.
We build practical AI assistants and automations for small businesses that answer customers, book jobs and clear the busywork, so you can get back to the work you actually love.
- Fixed-price quotes
- No jargon
- You own everything
Rosie’s Trattoria
Your AI assistant
Sound familiar?
You didn’t start a business to do data entry.
Most small teams lose hours every week to work a well-built AI system can handle in seconds, reliably and around the clock.
I spend my evenings answering the same five questions.
An assistant on your website, inbox or phone can answer them instantly, in your voice, any time of day.
Leads come in while I’m on a job, and by the time I call back, they’re gone.
Every enquiry gets an instant, friendly reply, and the good ones land in your calendar.
We type the same information into three different systems.
We connect your tools so data flows on its own: forms, invoices, CRM, spreadsheets.
I know AI could help. I just don’t know where to start.
We’ll look at how you work and show you exactly where it pays off, and where it doesn’t.
What we build
Practical AI, built around how you work.
No chatbots for the sake of it. Every project starts with a real problem in your business and ends with something your team uses every day.
Workflow automation
We connect the tools you already pay for so information moves itself. Fewer copy-pastes, fewer mistakes, nothing falling through the cracks.
- Invoices & receipts
- Intake forms
- CRM updates
- Follow-ups & reminders
Custom tools
Small, focused software built for your business: a quote generator, a document reader, a dashboard that finally shows the numbers you care about.
- Quote builders
- Document processing
- Dashboards
- Internal search
Strategy & training
Straight answers about what AI can and can’t do for you, a plan you can act on, and hands-on training so your team gets real value from the tools.
- AI opportunity audit
- Tool selection
- Team workshops
- Policies & guardrails
How it works
From first call to first win in weeks.
A simple, low-risk process. You always know what’s happening, what it costs and what you’re getting.
1
Free discovery call
30 minutes to hear how your business runs and where the time goes.
Free2
Opportunity audit
We map your workflows and hand you a prioritized plan with clear costs and payoffs.
~1 week3
Build & launch
We build, test it with your real work, train your team and go live.
2–6 weeks4
Support & improve
We monitor, tune and keep finding new wins as your business grows.
Ongoing
What it could look like
Same business. Fewer headaches.
Every business is different, but the patterns repeat. Pick one close to yours.
Illustrative examples of what we build. Your plan is shaped around your business.
Ways to work together
Start small. Grow when it pays off.
Every engagement is quoted upfront at a fixed price. No surprise invoices, no hourly meter running.
DiscoverStart here
An AI opportunity audit: we learn your business and hand you a clear, prioritized plan.
TimelineAbout 1 week
PricingFixed fee
- Workflow walkthrough with you & your team
- Top opportunities, ranked by payoff
- Costs, timelines & tool recommendations
- Yours to keep, whether or not we build it
Build
We design, build and launch the assistant, automation or tool your business needs.
Timeline2–6 weeks
PricingFixed quote
- Built and tested on your real work
- Connected to the tools you already use
- Team training & simple docs
- 30 days of launch support
Partner
Ongoing care: we keep things running smoothly and keep finding new ways to save you time.
TimelineMonth to month
PricingFlat monthly
- Monitoring & fixes
- Monthly tune-ups & reporting
- New automations as you grow
- A real person on call
Why work with us
Big-company engineering, small-business manners.
- i.Plain English, alwaysYou’ll never need to learn the jargon. We explain everything in terms of your business.
- ii.Practical over flashyWe only recommend what will clearly save you time or make you money. Sometimes the answer is “don’t use AI for that.”
- iii.You own itYour accounts, your data, your code. No lock-in, no hostage situations.
- iv.Humans stay in the loopAssistants know their limits and hand off to you or your team when it matters.
- v.Built to lastProduction-grade engineering, so what we build keeps working long after launch day.
Questions
Good questions, straight answers.
Do I need to be technical?
Not at all. If you can explain how your business runs, we can take it from there. We handle the technical side and train your team on anything they’ll use.
What does it cost?
Every engagement is quoted upfront at a fixed price, based on scope. Most clients start with a short audit, so you know exactly what you’d get and what it would cost before committing to a build.
Is my customers’ data safe?
Yes. We use reputable providers with business-grade privacy terms, keep access to the minimum needed, and set things up in accounts you own. We’ll walk you through exactly where your data goes.
Will AI replace my staff?
That’s not our goal. The best results come from taking repetitive work off your team’s plate so they can spend more time with customers and on work that needs a human.
What if it gets something wrong?
We design for it. Assistants are tested on your real questions, stick to what you’ve approved, and hand off to a person when they’re unsure. We monitor things after launch and tune as we go.
How long until I see results?
Most first projects go live in two to six weeks. Many clients see time savings from the very first week after launch.
Simple. Intelligent. Done.
Let’s find the hours AI can give back to you.
Book a free 30-minute call. No pitch deck, no pressure. Just an honest conversation about your business and where AI could help.